Post by shiyabul on Aug 17, 2024 23:32:16 GMT -5
Ultimately, organizations are striving for an ecosystem of people working in different ways including traditional contact centers, WFH agents, and GigCX experts. SOURCEContact Center Pipeline April TAGSAIartificial intelligencegig workinggigCXindependent contractorWFHwork from home Brendan Read Brendan Read www.contactcenterpipeline.com Brendan Read is Editor-in-Chief of Contact Center Pipeline. He has been covering and working in customer service and sales and for contact center companies for most of his career.
Brendan has edited and written for leading https://lastdatabase.com/ industry publications and has been an industry analyst. He also has authored and co-authored books on contact center design, customer support, and working from home. RELATED ARTICLESMORE FROM AUTHOR Contact Center Pipeline Top Blog Posts Top Posts in June Decoding The Solution Options Decoding The Solution Options Energizing the CX
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